The Bureaucrat and the Poor PDF
By:Professor Vincent Dubois
Published on 2012-11-28 by Ashgate Publishing, Ltd.
Welfare offices usually attract negative descriptions of bureaucracy with their queues, routines, and impersonal nature. Are they anonymous machines or the locus of neutral service relationships? Showing how people experience state public administration, The Bureaucrat and the Poor provides a realistic view of French welfare policies, institutions and reforms and, in doing so, dispels both of these myths. Combining Lipsky's street-level bureaucracy theory with the sociology of Bourdieu and Goffman, this research analyses face-to-face encounters and demonstrates the complex relationship between welfare agents, torn between their institutional role and their personal feelings, and welfare applicants, required to translate their personal experience into bureaucratic categories. Placing these interactions within the broader context of social structures and class, race and gender, the author unveils both the social determinations of these interpersonal relationships and their social functions. Increasing numbers of welfare applicants, coupled with mass unemployment, family transformations and the so-called 'integration problem' of migrants into French society deeply affect these encounters. Staff manage tense situations with no additional resources - some become personally involved, while others stick to their bureaucratic role; most of them alternate between involvement and detachment, assistance and domination. Welfare offices have become a place for 're-socialisation', where people can talk about their personal problems and ask for advice. On the other hand, bureaucratic encounters are increasingly violent, symbolically if not physically. More than ever, they are now a means of regulating the poor.
This Book was ranked at 17 by Google Books for keyword Politique.
Book ID of The Bureaucrat and the Poor's Books is QOp6BgAAQBAJ, Book which was written byProfessor Vincent Duboishave ETAG "85x7Ixg9qeI"
Book which was published by Ashgate Publishing, Ltd. since 2012-11-28 have ISBNs, ISBN 13 Code is 9781409492603 and ISBN 10 Code is 1409492605
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Book which have "228 Pages" is Printed at BOOK under CategoryPolitical Science
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